Refund policy

Refund and Return policy

We offer FREE carriage on all unwanted items eligible for return ;Please take a moment to review the return eligibility of your chosen item before placing your order; this will help ensure a smooth shopping experience for you. ;(Return Eligibility is displayed under the Return Tab on each Product 

Attention; All small items less then 400aed will be able to return and full refund 2.3 days after delivery 

■ Regarding Side tables,Dining Tables,Consoles,Coffee tables which the value of more then 400 aed will be no return & refund so beawer that when you receive such a kind of items after inspection receive it Our aim is to arrive your item safely at your home We make well finishing,good quality&safely reaching your home step

■ So as per customer required diamentions we start production of those materials 

Thanks For Understanding 

When you have received your item(s), we encourage you to open/unwrap and inspect them carefully, following any specific instructions provided for placing your items

You are eligible to request a return within 2-3 days from the date of receiving your order. To initiate a return

Items to be returned will be picked up from your address and returned to us within 2-3 working days after you submit your return request. For small categories 

REFUND TIMESCALE:

We aim to process all refunds swiftly, typically within 2-3 working days after the item is received and verified. For small categories.

If you are not happy with the quality of your order, we will collect and refund your order in full or replace it with the same model or a similar one to your choice. We will not attempt to replace your order with the same item more than once given the same issues keep occurring. A return will be initiated, and a refund/store credit will be issued at no cost to the customer.

Damage Reporting

To ensure a swift resolution for any damages, kindly adhere to the following guidelines:

Please submit a clear picture or video of the damaged area on the received item, particularly if it arrived in a damaged.

We appreciate your cooperation

Thank you for your support.